1. Who processes your data
The controller of personal data is:
ARTEMIDA PROPERTY d.o.o.
Savska ulica 6, 23210 Biograd na Moru, Croatia
OIB: 69232567700 · MB: 06289789 · Company reg. no.: 110165036
Email: dijana@artemidaproperty.hr
Telephone: +385 99 201 3367
We are not required to appoint a Data Protection Officer. For any question about processing, write to the address above.
2. What we collect and why
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Name, email, phone, description of the property — from the enquiry form | Replying to your enquiry and preparing a valuation or offer | Art. 6(1)(b) GDPR — steps taken at your request before entering a contract, i.e. processing necessary to answer a specific enquiry | Up to 12 months from last contact, unless a contract follows |
| Data needed to perform the contract, including property details | Providing the agreed service | Performance of a contract (Art. 6(1)(b)) | For the term of the contract and thereafter within statutory periods |
| Data on invoices and in accounting records | Meeting accounting and tax obligations | Legal obligation (Art. 6(1)(c)) | 11 years, under Croatian tax legislation |
| Technical data about your visit (IP address, browser type, time of access) in server logs | Security and correct operation of the site | Legitimate interest (Art. 6(1)(f)) | For the periods applied by the hosting provider |
We do not collect data we do not need, and we do not request special categories of data such as health or beliefs.
3. Cookies and third-party services
This site uses no analytics, tracking or advertising cookies.
The site loads typefaces from Google Fonts. In doing so, your device’s IP address is transmitted to Google Ireland Limited, which acts as an independent controller for that processing. Apart from this, the site transfers no data to third parties.
If we later introduce analytics or social-media pixels, we will ask for your consent first and update this policy.
4. Who we share data with
We do not sell your data and do not pass it to third parties for marketing. Access may be held only by:
- Hosting and email provider — Plus Hosting Grupa d.o.o., acting as processor;
- Bookkeeping practice — ARTEMIDA, to meet accounting obligations;
- Competent authorities — where required by law.
Data processing agreements are in place with all processors. Data is not transferred outside the European Economic Area unless necessary and subject to appropriate safeguards.
5. Your rights
At any time you have the right to:
- request access to your data and a copy of it;
- request rectification of inaccurate data;
- request erasure ("right to be forgotten");
- request restriction of processing;
- object to processing based on legitimate interest;
- request data portability;
- withdraw consent where processing is based on it, without affecting the lawfulness of processing before withdrawal.
Send your request to dijana@artemidaproperty.hr. We respond without undue delay and within one month at the latest.
If you believe your rights have been infringed, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr, or with the supervisory authority in your country of residence.
6. Security
We apply reasonable technical and organisational measures: access is limited to those who need it, communication with the site runs over an encrypted connection (HTTPS), and documentation is kept locked or password-protected.
7. Automated decision-making
We do not carry out automated decision-making or profiling producing legal effects concerning you.
8. Changes
We may amend this policy from time to time. The date of the latest version appears at the top of this page. Material changes will be published here.
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